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Support Center

Welcome to the official support center for Toyofumi. This page provides comprehensive assistance for both my website and mobile applications available on iOS and Android platforms.

・Contact Us

  • Email: icyanstudio2025@gmail.com

Mobile App Specific

What are the system requirements?

  • iOS: iOS 14.0 or later
  • Android: Android 8.0 (Oreo) or later

How do I update the app?

Enable automatic updates through your device's app store settings, or manually update by visiting the app's page on the App Store or Google Play Store.

・Troubleshooting Guide

Website Issues

The website is loading slowly

  • Clear your browser cache and cookies
  • Check your internet connection
  • Try using a different browser
  • Disable browser extensions that might interfere

Login problems

  • Ensure caps lock is off
  • Try the "Forgot Password" option
  • Clear browser cookies
  • Use the exact email address you registered with

Mobile App Issues

App crashes or freezes

  • Restart the app
  • Update to the latest version
  • Restart your device
  • Check available storage space
  • Reinstall the app

Cannot sync data

  • Verify internet connectivity
  • Ensure you're logged into the correct account

・Legal Information

Terms of Service

By accessing or using Toyofumi's website or mobile applications, you agree to comply with and be bound by the following terms and conditions:

User Conduct

Users must not:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Distribute malware or harmful code
  • Attempt to gain unauthorized access to my systems
  • Engage in abusive behavior toward other users or my staff

Limitation of Liability

To the fullest extent permitted by law, Toyofumi shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Use or inability to use my services
  • Unauthorized access to your data
  • Statements by third parties
  • Service interruptions or data loss

Intellectual Property

All content on the Toyofumi website and applications, including but not limited to text, graphics, logos, and software, is the property of Toyofumi or its content suppliers and is protected by international copyright laws.

Termination

We reserve the right to terminate or suspend access to my services without prior notice for conduct that I believe violates these Terms or is harmful to other users, us, or third parties.

Governing Law

These terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Privacy Policy

Please check Privacy Policy for information on how I collect, use, and protect your personal data.

・Accessibility Statement

Toyofumi is committed to ensuring my website and mobile applications are accessible to all users, including those with disabilities. We strive to comply with WCAG 2.1 Level AA standards.

・Updates and Maintenance

We regularly update my platforms to improve functionality and security. Scheduled maintenance is typically performed during off-peak hours and announced in advance through:

  • In-app notifications
  • Email (for registered users)

Last Updated: [2025/04/10]

This support page is regularly reviewed and updated to ensure accuracy and completeness. If you cannot find the information you need, please contact me directly.